UDK: 614.2:616.31

ISO 9001 quality standard as one of the conditions for the exit of medical service providers to the international level

Волгоградский государственный медицинский университет, кафедра общественного здоровья и здравоохранения ФУВ; ГАУЗ Стоматологическая поликлиника No 9 (Волгоград)

Abstract

Medical and diagnostic organizations are providers of medical services, they have a leading role in the development of medical tourism in the region. The goal set for providers of medical services is to provide quality medical care. The guarantor of quality medical care, patient safety, application of proper treatment and management in the institution will be accreditation of the medical organization according to the relevant standards, including ISO 9001. To obtain an ISO certificate, the organization must create its own quality management system in accordance with the principles of target- ed management and process control. approach. At the same time, we need to strive not so much to obtain a certificate as to introduce the very ideology of quality.

Keywords

quality standard, quality management system, medical service

Contacts

V. V. Shkarin, O. S. Mikhalchenko